In November 2024, Talex S.A. achieved ISO 22301 certification, awarded by SGS. This certification confirms the highest standards of business continuity management within the organization, ensuring data security and service reliability for clients, even in the face of unforeseen challenges.

Minimizing Downtime Risk – The Cornerstone of Modern Business

Maintaining the continuity of business processes is one of the greatest challenges companies face today. With the increasing reliance on new technologies, internal and external factors often create potential bottlenecks. However, this doesn’t mean that downtime risks cannot be minimized. The key lies in implementing the international ISO 22301 standard, which defines best practices for business continuity management.

By continuously improving processes and anticipating risks in line with this standard, organizations can mitigate threats such as equipment failures, cyberattacks, natural disasters, or personnel changes.

What is ISO 22301?
ISO 22301 is an international standard developed by the International Organization for Standardization (ISO), outlining requirements for effective business continuity management. Certification signifies that a company has procedures and systems in place to maintain critical operations even during unforeseen disruptions. For Talex, this certification demonstrates our readiness to handle any situation, ensuring our clients’ data security and uninterrupted operation of their systems. We proactively identify potential threats, assess their impact, and establish preventive and recovery procedures.

ISO 22301 Requirements

The certification process, conducted by independent auditor SGS, required Talex to meet a stringent set of criteria, including:

  • Risk Analysis and Business Impact Assessment (BIA): Identifying critical processes and their dependencies.
  • Emergency Planning: Developing response scenarios for potential threats, such as technological failures, cyberattacks, or natural disasters.
  • Response and Recovery Procedures: Creating detailed action plans for crisis situations, including data recovery and IT infrastructure restoration.
  • Monitoring and Improvement: Continuously enhancing the business continuity management system through regular testing and reviews.
  • Management Engagement: Ensuring full accountability of the leadership team for risk management and allocating the resources necessary for effective continuity planning.

Talex’s certification encompasses a broad range of services, including colocation, monitoring, software development, service desk operations, and other critical processes that form the backbone of our business.

What Is NIS2?

The NIS2 Directive (Network and Information Security Directive 2), adopted by the European Union in 2023, imposes stricter cybersecurity requirements on businesses and institutions. Its goal is to enhance the resilience of critical services against cyber threats and other incidents. Key provisions of NIS2 include:

  • Categorization of Key and Important Entities: Organizations are classified based on their size, activity, and significance to public safety.
  • Enhanced Risk Management Obligations: Organizations must adopt a comprehensive approach to risk management.
  • Mandatory Incident Reporting: Organizations must report incidents to relevant authorities and affected clients if they impact service delivery.
  • Increased Management Accountability: Non-compliance can result in penalties for both the organization and its management.
  • Supply Chain and IT Outsourcing Security: Ensuring that suppliers and partners in the supply chain meet established security standards.
  • Continuous Business Continuity Planning: Developing, implementing, and regularly testing business continuity and disaster recovery plans.

ISO 22301 and the NIS2 Directive

ISO 22301 and NIS2 complement each other, providing a robust framework for protecting critical processes and responding to incidents. The NIS2 Directive sets a high bar for data protection and business continuity, making ISO 22301 an essential component of regulatory compliance.

NIS2 imposes numerous obligations on critical sector organizations, emphasizing operational resilience, cybersecurity, and rapid recovery in case of incidents. ISO 22301 aligns seamlessly with these requirements, offering a structured approach to managing operational and technological risks. For Talex S.A. clients, this means compliance with stringent regulatory standards for business continuity and cybersecurity, as required by NIS2.

What Does ISO 22301 Certification Mean for Talex?

At Talex, we view ISO 22301 certification as more than just a formal document. It reflects our core values. Implementing ISO 22301 has not only enhanced our crisis resilience but also marked a milestone in meeting increasingly stringent legal requirements, such as NIS2. Risks are no longer exceptional; they are becoming the norm. For us, increasing security is a top priority. ISO 22301 certification is a testament to our commitment to robust foundations and proven procedures, ensuring we are prepared for challenges of any scale or nature.

For our clients, it is a clear signal of trustworthiness. We guarantee service reliability and data security, minimizing downtime risks and responding immediately to potential issues. In short, we ensure the continuity of their critical systems.

A Guarantee of Reliability

Achieving ISO 22301 certification was a commitment we took seriously. Our goal is to provide clients with the assurance that their systems will remain operational under any circumstances, allowing them to sleep soundly. In a world where IT system reliability is the cornerstone of success, ISO 22301 certification and NIS2 compliance are more than formalities – they are our competitive edge and a promise that we are ready for any challenge.